The Privacy Policy describes how your personal information is being collected, used, shared and managed when you visit or make a purchase from the website www.smogg.co.uk.

What type of information do we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations.

How do we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why do we collect such personal information

We collect such Non-personal and Personal Information for the following purposes:

To process orders, requests or any kind of petition issued by you through any of the contact means made available.

To send commercial communications, provided that it has been previously authorised, by e-mail, social media or any other electronic means.

To conduct statistical studies.

Use your data, in order to create commercial profiles regarding consumer habits, personal and social characteristics. The confection of these profiles in no case will entail an automatic decision-making which might be detrimental to you.

Comply with any applicable laws and regulations.

How do we store, use, share and disclose visitors' personal information

Our shop is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you may also want to read Wix.com Privacy Policy here: www.wix.com/about/privacy

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Use of cookies and other tracking technologies

Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site. We use cookies for purposes of session and user authentication, security, keeping the User’s preferences, connection stability, monitoring performance of our services and marketing campaigns, and generally providing and improving our services.

Please note that Third Party Services (for example Google Analytics) may use cookies that aren’t listed above. They may be placing cookies or utilizing other tracking technologies through our Services and have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them.

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Your Rights

It is imperative that you have control over your Personal Information. You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Data Retention

When you place an order through our Site, we will maintain your order information for our records unless and until you ask us to delete this information.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at shop@smogg.co.uk